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NLB Technology Services
Titusville, FL | Full Time
$49k-61k (estimate)
10 Months Ago
Desktop Support
$49k-61k (estimate)
Full Time 10 Months Ago
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NLB Technology Services is Hiring a Desktop Support Near Titusville, FL

Job Title: Onsite Field Engineer

Location : Titusville Florida Onsite from day 1 (2nd Interview will be F2F)

Full time job with Benefits

Mandate Skills :- Desktop, SCCM L1 , Printers, Onsite Support

Certification :- not Mandatory, Good to Have MCP

1. Minimum 5 years for Deskside support experience

2. Good networking skills and Customer focus attitude.

3. Good Problem-Solving skills

4. L2 Technical skills on troubleshooting on Windows 7 / 10 operating system issues.

5. Knowledge and L1/L2 Skills on Active directory and GPO troubleshooting.

6. Hardware troubleshooting on Laptops / Desktops / Docking stations etc.

7. Knowledge on Outlook, User profile issue, Mobile phone troubleshooting to Intune.

8. Knowledge on SCCM for OS Staging / Windows patches troubleshooting.

9. Knowledge on basic network troubleshooting skills.

10. Knowledge on Wi-Fi access points.

11. Knowledge on Switches / Router installation.

12. Knowledge about cables patching and ports.

13. Knowledge on physical rack and stack of servers, network devices etc.

14. Knowledge on basic Unix skills.

15. Co-ordinate with Offshore teams for the L2/L3 tickets and backend team to resolve the issues.

Job Type: Full-time

Salary: $60,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Titusville, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Desktop support: 1 year (Required)
  • SCCM: 1 year (Required)
  • euc: 1 year (Required)

Job Summary

JOB TYPE

Full Time

SALARY

$49k-61k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

05/14/2024

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The job skills required for Desktop Support include Troubleshooting, Problem Solving, Active Directory, Operating System, Networking, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College